:root{font-family:var(--font-sans);color:var(--text);background:var(--canvas);font-synthesis:none;font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.45}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--n6);outline-offset:3px}button,a,input,textarea{-webkit-tap-highlight-color:transparent}h1,h2,h3,p{margin:0}h1{letter-spacing:-.6px;font-size:30px;font-weight:700}h2{letter-spacing:-.3px;font-size:20px;font-weight:700}h3{font-size:16px}small{font-size:12px}svg{flex-shrink:0}a{color:var(--green)}.muted{color:var(--muted)}.eyebrow{letter-spacing:.3px;color:var(--n9);margin-bottom:8px;font-size:11px;font-weight:600}.button{border-radius:var(--r-md);white-space:nowrap;border:0;justify-content:center;align-items:center;gap:9px;min-height:42px;padding:11px 17px;font-size:13px;font-weight:600;display:inline-flex}.button.primary{background:var(--green);color:var(--n0)}.button.secondary{background:var(--n3);border:1px solid var(--n5);color:var(--green)}.button.text{color:var(--green);background:0 0;min-height:32px;padding:8px 0}.button.full-width{width:100%}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.brand{width:max-content;color:var(--dark);direction:ltr;align-items:center;gap:10px;display:flex}.brand-mark{background:var(--green);border-radius:var(--r-lg);width:43px;height:43px;color:var(--lime);padding-left:10px;font-size:38px;font-weight:800;line-height:40px;position:relative}.brand-mark span{font-size:27px;position:absolute;top:9px;right:6px}.brand b{letter-spacing:-.5px;font-size:25px;font-weight:800;line-height:1.05;display:block}.brand small{letter-spacing:2.9px;margin-top:5px;font-size:8px;display:block}.brand.light{color:var(--n1)}.brand.light .brand-mark{background:var(--n11)}.app-shell{grid-template-columns:232px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:var(--dark);color:var(--n5);flex-direction:column;height:100vh;min-height:690px;padding:30px 22px 20px;display:flex;position:sticky;top:0}.sidebar .brand{margin:0 7px 36px}.workspace-label{border-bottom:1px solid var(--n11);align-items:center;gap:10px;padding:15px 4px 24px;display:flex}.workspace-label>svg{color:var(--n9);margin-right:auto}.workspace-label b{color:var(--n3);font-size:13px;display:block}.workspace-avatar{border:1px solid var(--n9);background:var(--n11);width:33px;height:33px;color:var(--a6);border-radius:var(--r-md);place-items:center;font-family:Arial;font-weight:700;display:grid}.nav-eyebrow{color:var(--n9);letter-spacing:.4px;margin:27px 12px 12px;font-size:10px}.sidebar nav{gap:6px;display:grid}.sidebar nav button{text-align:right;color:var(--n9);border-radius:var(--r-md);background:0 0;border:0;align-items:center;gap:12px;padding:13px;font-size:12px;font-weight:500;display:flex;position:relative}.sidebar nav button:hover{background:var(--n11)}.sidebar nav button.active:before{content:"";border-radius:var(--r-sm);background:var(--lime);width:3px;height:21px;position:absolute;right:0}.nav-dot{background:var(--lime);border-radius:50%;width:6px;height:6px;margin-right:auto}.sidebar-note{background:var(--n11);border:1px solid var(--n11);border-radius:var(--r-lg);margin-top:35px;padding:21px 17px}.sidebar-note>svg{color:var(--lime);margin-bottom:12px}.sidebar-note b{font-size:12px;display:block}.sidebar-note p{color:var(--n9);margin-top:6px;font-size:11px}.identity{align-items:center;gap:10px;margin-top:auto;padding:26px 4px 14px;display:flex}.avatar{background:var(--n5);width:38px;height:38px;color:var(--n10);border-radius:50%;place-items:center;font-size:13px;font-weight:600;display:grid}.identity b{color:var(--n3);font-size:12px;display:block}.switch-user{color:var(--n9);background:0 0;border:0;justify-content:center;align-items:center;gap:8px;width:100%;padding:7px;font-size:10px;display:flex}.topbar{border-bottom:1px solid var(--border);background:var(--n1);justify-content:space-between;align-items:center;gap:15px;height:76px;padding:0 40px;display:flex}.breadcrumb{color:var(--n9);align-items:center;gap:11px;font-size:11px;display:flex}.topbar-right{align-items:center;gap:18px;display:flex}.demo-chip{background:var(--n4);color:var(--n9);border:1px solid var(--n5);border-radius:var(--r-sm);white-space:nowrap;padding:6px 11px;font-size:10px}.connection{color:var(--n9);align-items:center;gap:6px;font-size:10px;display:flex}.connection i{background:var(--n8);border-radius:50%;width:6px;height:6px}.connection.offline{color:var(--w11)}.connection.offline i{background:var(--w9)}.content{max-width:1380px;margin:auto;padding:33px 40px 0}.page-heading{justify-content:space-between;align-items:center;gap:20px;margin-bottom:25px;display:flex}.date-label{color:var(--n9);padding-top:15px;font-size:10px}.hero{background:var(--dark);border-radius:var(--r-xl);min-height:256px;color:var(--a2);grid-template-columns:1fr 350px;margin-bottom:24px;padding:32px 35px;display:grid;position:relative;overflow:hidden}.hero-copy{z-index:2}.hero-tag{color:var(--n9);align-items:center;gap:7px;margin-bottom:14px;font-size:10px;display:inline-flex}.hero h2{letter-spacing:-.4px;font-size:30px;font-weight:600;line-height:1.3}.hero-copy p{max-width:390px;color:var(--n9);margin:13px 0 19px;font-size:11px;line-height:1.8}.hero-visual{justify-content:center;align-items:center;display:flex;position:relative}.hero-orbit{border:1px solid var(--n10);border-radius:50%;width:285px;height:285px;position:absolute;top:-35px;left:-20px;transform:rotate(20deg)}.hero-orbit:after{content:"";border:1px dashed var(--n10);border-radius:50%;position:absolute;inset:29px}.mini-conversation{z-index:1;width:270px;transform:rotate(-5deg)}.mini-chat{border-radius:var(--r-lg);box-shadow:0 12px 22px color-mix(in oklab, var(--n12) 8%, transparent);padding:15px 19px;font-size:12px}.mini-chat.customer{background:var(--n3);color:var(--n10);border-bottom-right-radius:var(--r-sm);margin-left:25px}.mini-chat.representative{background:var(--n10);color:var(--a3);border-bottom-left-radius:var(--r-sm);margin-top:12px;margin-right:25px}.mini-insight{background:var(--a2);border-radius:var(--r-md);color:var(--n10);align-items:center;gap:9px;margin:17px 30px -20px -6px;padding:11px 13px;font-size:10px;display:flex;transform:rotate(5deg)}.mini-insight>span{background:var(--a3);border-radius:50%;place-items:center;width:22px;height:22px;display:grid}.floating-star{background:var(--n11);border:1px solid var(--n10);border-radius:var(--r-lg);width:52px;height:52px;color:var(--lime);place-items:center;display:grid;position:absolute;top:0;left:20px;transform:rotate(13deg)}.stats-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-bottom:25px;display:grid}.stat{border:1px solid var(--border);border-radius:var(--r-lg);background:var(--n1);padding:21px 23px 19px}.stat-top{align-items:center;gap:9px;display:flex}.stat-icon{background:var(--n3);border-radius:var(--r-md);width:31px;height:31px;color:var(--n9);place-items:center;display:grid}.stat-icon svg{width:17px}.stat-label{color:var(--n9);font-size:11px}.stat>strong{color:var(--n11);justify-content:space-between;align-items:center;margin:8px 0 5px;font-size:32px;font-weight:600;display:flex}.stat-decoration{color:var(--n9);font-size:17px}.stat>small{color:var(--n9);font-size:10px}.dashboard-columns{grid-template-columns:1.15fr 1fr;gap:22px;margin-bottom:24px;display:grid}.panel{background:var(--n1);border:1px solid var(--border);border-radius:var(--r-lg);padding:24px}.section-heading{justify-content:space-between;align-items:center;gap:15px;margin-bottom:16px;display:flex}.section-heading .eyebrow{margin-bottom:6px;font-size:9px}.scenario-list{gap:9px;display:grid}.scenario-row{border:1px solid var(--n4);background:var(--n1);text-align:right;border-radius:var(--r-md);align-items:center;gap:13px;min-width:0;padding:14px;display:flex}.scenario-row:hover{background:var(--n2)}.scenario-row>div{flex:1}.scenario-row b{font-size:12px;font-weight:600;display:block}.scenario-row small{color:var(--n9);margin-top:5px;font-size:10px;display:block}.scenario-row>svg{color:var(--n9)}.scenario-icon{border-radius:var(--r-lg);width:43px;height:43px;color:var(--n9);place-items:center;display:grid}.scenario-icon svg{width:22px}.mint{background:var(--n4);color:var(--n9)}.peach{background:var(--w3);color:var(--w11)}.lavender{background:var(--i3);color:var(--i11)}.skill-bars{gap:16px;margin-top:20px;display:grid}.skill-label{justify-content:space-between;gap:10px;margin-bottom:7px;font-size:11px;display:flex}.skill-label b{color:var(--n9);direction:ltr;font-size:10px;font-weight:500}.bar-track{background:var(--n4);border-radius:var(--r-sm);height:5px;overflow:hidden}.bar-track>span{background:var(--n8);border-radius:var(--r-sm);min-width:0;height:100%;display:block}.panel-note{border-top:1px solid var(--n4);color:var(--n9);align-items:flex-start;gap:6px;margin-top:25px;padding-top:12px;font-size:9px;line-height:1.7;display:flex}.readiness{gap:23px;padding:7px 0;display:grid}.readiness>div{align-items:center;gap:11px;display:flex}.readiness b{font-size:12px;display:block}.readiness small{color:var(--n9);margin-top:4px;font-size:10px;display:block}.check-circle,.pending-circle{border-radius:50%;place-items:center;width:27px;height:27px;font-size:11px;display:grid}.check-circle{background:var(--n4);color:var(--n9)}.pending-circle{background:var(--n3);color:var(--n9)}.empty{text-align:center;flex-direction:column;align-items:center;padding:28px 15px;display:flex}.empty-icon{background:var(--n3);width:48px;height:48px;color:var(--n9);border-radius:50%;place-items:center;margin-bottom:14px;display:grid}.empty h3{margin-bottom:6px;font-size:14px}.empty p{color:var(--n9);max-width:370px;font-size:11px}.empty>.button{margin-top:16px}.footer{border-top:1px solid var(--n4);color:var(--n9);justify-content:space-between;align-items:center;margin-top:33px;padding:22px 0;font-size:9px;display:flex}.footer>span:first-child{letter-spacing:.7px;font-size:10px;font-weight:600}.alert{border-radius:var(--r-md);border:1px solid;align-items:center;gap:11px;margin-bottom:20px;padding:13px 16px;font-size:12px;line-height:1.6;display:flex}.alert.error{background:var(--d2);border-color:var(--d6);color:var(--d11)}.alert.warning{background:var(--w3);border-color:var(--w6);color:var(--w11)}.alert.success{background:var(--n3);border-color:var(--n5);color:var(--n9)}.alert>span{flex:1}.alert>button:not(.button){color:inherit;background:0 0;border:0;margin-right:auto}.info-strip{background:var(--n4);color:var(--n9);border-radius:var(--r-lg);align-items:flex-start;gap:13px;margin-top:22px;padding:18px 20px;font-size:11px;display:flex}.info-strip p{line-height:1.8}.mode-switch{border:1px solid var(--n5);background:var(--n3);border-radius:var(--r-lg);gap:0;width:max-content;margin:26px 0;padding:5px;display:flex}.mode-switch button{text-align:right;border-radius:var(--r-md);color:var(--n9);background:0 0;border:0;grid-template-columns:24px 1fr;gap:3px 8px;padding:12px 25px;display:grid}.mode-switch button svg{grid-row:span 2;align-self:center}.mode-switch button.selected{background:var(--n1);color:var(--n11);box-shadow:0 2px 5px color-mix(in oklab, var(--n11) 6%, transparent)}.scenario-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:19px;display:grid}.scenario-card{border-radius:var(--r-lg);border:1px solid var(--n5);background:var(--n1);flex-direction:column;padding:24px;display:flex}.scenario-card-top{justify-content:space-between;align-items:center;margin-bottom:27px;display:flex}.scenario-number{color:var(--n9);font-size:12px;font-weight:600}.scenario-card .scenario-icon{width:60px;height:60px}.scenario-card.mint .scenario-icon{background:var(--n4)}.scenario-card.peach .scenario-icon{background:var(--w3);color:var(--w11)}.scenario-card.lavender .scenario-icon{background:var(--i3);color:var(--i11)}.scenario-card h2{color:var(--n11);margin-bottom:14px;font-size:22px}.scenario-meta{color:var(--n9);justify-content:space-between;align-items:center;margin:24px 0;font-size:10px;display:flex}.scenario-meta>span:first-child{align-items:center;gap:5px;display:flex}.scenario-card .button{margin-top:auto}.knowledge-status{flex-wrap:wrap;align-items:center;gap:15px;margin-bottom:22px;font-size:11px;display:flex}.status-badge{border-radius:var(--r-sm);white-space:nowrap;align-items:center;gap:6px;padding:5px 9px;font-size:10px;display:inline-flex}.status-badge.approved{background:var(--n4);color:var(--n9)}.status-badge.draft{background:var(--w3);color:var(--w11)}.knowledge-layout{grid-template-columns:270px minmax(0,1fr);align-items:start;gap:24px;display:grid}.knowledge-layout:has(>section:only-child){grid-template-columns:1fr}.sources{padding:20px;position:sticky;top:20px}.sources h2{font-size:15px}.count{background:var(--n3);border-radius:var(--r-sm);color:var(--n9);padding:3px 8px;font-size:11px}.sources details{border:1px solid var(--n5);border-radius:var(--r-md);margin-bottom:12px;padding:12px}.sources summary{cursor:pointer;align-items:center;gap:8px;font-size:11px;display:flex}.sources summary span{flex:1}.sources details p{color:var(--n9);white-space:pre-wrap;max-height:340px;margin-top:15px;font-size:10px;overflow:auto}.sources .button{margin-top:10px;font-size:10px}.source-note{color:var(--n9);margin-top:12px;font-size:10px;line-height:1.9}.guide-panel{padding:28px}.guide-heading{border-bottom:1px solid var(--n4);align-items:flex-start;gap:15px;margin-bottom:23px;padding-bottom:23px;display:flex}.guide-heading h2{font-size:23px}.guide-heading p{color:var(--n9);margin-top:5px;font-size:12px}.small-icon{background:var(--n4);border-radius:var(--r-lg);width:44px;height:44px;color:var(--n9);flex-shrink:0;place-items:center;display:grid}.tone-field{border-radius:var(--r-md);background:var(--n2);padding:16px 20px;font-size:11px;font-weight:600;display:block}.tone-field p{color:var(--n9);margin-top:6px;font-size:12px;font-weight:400}.guide-group{margin-top:26px}.guide-group h3{margin-bottom:13px;font-size:14px}.guide-item{border-bottom:1px solid var(--n3);padding:12px 0}.guide-item>p{align-items:flex-start;gap:9px;font-size:12px;display:flex}.guide-item>p>svg{color:var(--n9);margin-top:5px}.citation{margin-top:9px}.citation summary{color:var(--n9);cursor:pointer;align-items:center;gap:4px;width:max-content;font-size:10px;list-style:none;display:flex}.citation blockquote{color:var(--n9);background:var(--n3);border-right:2px solid var(--n6);border-radius:var(--r-sm);margin:9px 0;padding:10px 13px;font-size:11px;line-height:1.7}.citation small{color:var(--n9);font-size:9px}.approve-section{background:var(--n3);border-radius:var(--r-md);margin-top:26px;padding:20px}.approve-section .button{margin-top:16px}.upload-panel{max-width:900px;margin-bottom:25px}.upload-panel h2{margin-bottom:6px}.upload-panel>p{margin-bottom:20px;font-size:12px}label{color:var(--n9);font-size:12px;display:block}input:not([type=checkbox]),textarea,select{border:1px solid var(--n5);border-radius:var(--r-md);background:var(--n1);width:100%;color:var(--n11);resize:vertical;padding:10px 12px;font-size:12px}input:not([type=checkbox]),textarea{margin-top:7px}textarea{line-height:1.75}label+label{margin-top:15px}.file-control{background:var(--n3);border:1px dashed var(--n6);border-radius:var(--r-md);align-items:center;gap:8px;padding:12px;display:flex}.file-control input{background:0 0;border:0;margin:0;padding:0;font-size:10px}.checkbox{align-items:flex-start;gap:9px;margin-top:16px;font-size:11px;line-height:1.8;display:flex}.checkbox input{accent-color:var(--green);flex-shrink:0;width:15px;height:15px;margin-top:4px}.form-actions{gap:20px;margin-top:20px;display:flex}.session-list{display:grid}.session-list>button{border:0;border-top:1px solid var(--n4);background:var(--n1);text-align:right;align-items:center;gap:14px;padding:17px 3px;display:flex}.session-list>button:first-child{border-top:0}.session-list>button:hover{background:var(--n2)}.session-icon{border-radius:var(--r-md);place-items:center;width:37px;height:37px;display:grid}.session-title{flex:1}.session-title b{font-size:12px;display:block}.session-title small{color:var(--n9);margin-top:5px;font-size:10px;display:block}.session-list>button>svg{color:var(--n9)}.points-small{color:var(--n9);font-size:10px}.progress-explainer>svg{color:var(--n9);margin-bottom:16px}.progress-explainer h2{margin-bottom:15px;font-size:24px}.progress-explainer>p{color:var(--n9);font-size:12px}.team-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;display:grid}.team-person{align-items:center;gap:14px;display:flex}.team-person .avatar{width:45px;height:45px}.team-person p{color:var(--n9);margin-top:3px;font-size:10px}.team-stats{border-top:1px solid var(--n4);border-bottom:1px solid var(--n4);color:var(--n9);justify-content:space-between;gap:20px;margin:22px 0;padding:16px 0;font-size:10px;display:flex}.team-stats b{color:var(--n10);font-size:17px}.back-link{color:var(--n9);background:0 0;border:0;align-items:center;gap:7px;margin-bottom:23px;padding:0;font-size:11px;display:flex}.page-heading.compact h1{font-size:27px}.training-layout{grid-template-columns:minmax(0,1fr) 290px;align-items:start;gap:22px;display:grid}.training-layout.completed{grid-template-columns:minmax(320px,.9fr) minmax(350px,1fr)}.chat-panel{padding:0;position:sticky;top:20px;overflow:hidden}.chat-header{border-bottom:1px solid var(--n4);background:var(--n2);align-items:center;gap:12px;padding:18px 22px;display:flex}.customer-avatar{background:var(--n5);width:37px;height:37px;color:var(--n9);border-radius:50%;place-items:center;display:grid}.chat-header b{font-size:12px;display:block}.chat-header small{color:var(--n9);margin-top:3px;font-size:10px;display:block}.chat-mode{border:1px solid var(--n5);border-radius:var(--r-sm);color:var(--n9);margin-right:auto;padding:5px 9px;font-size:9px}.messages{scroll-behavior:smooth;background:linear-gradient(var(--n1), var(--n1));flex-direction:column;gap:20px;min-height:290px;max-height:calc(100vh - 345px);padding:24px;display:flex;overflow:auto}.message{border-radius:var(--r-lg);max-width:88%;padding:12px 16px;scroll-margin:20px;font-size:13px;line-height:1.8}.message small{margin-bottom:6px;font-size:9px;display:block}.message p{white-space:pre-wrap}.message.customer{background:var(--n3);color:var(--n10);border-bottom-right-radius:var(--r-sm);align-self:flex-start}.message.rep{background:var(--n11);color:var(--a3);border-bottom-left-radius:var(--r-sm);align-self:flex-end}.message:target{outline:2px solid var(--n6)}.typing{align-items:center;gap:10px;font-size:11px;display:flex}.composer-area{border-top:1px solid var(--n4);background:var(--n1);padding:16px 20px}.composer{border:1px solid var(--n5);border-radius:var(--r-md);align-items:center;gap:12px;padding:7px 10px;display:flex}.composer textarea{resize:none;background:0 0;border:0;min-height:48px;margin:0;padding:5px;font-size:12px}.composer textarea:focus-visible{outline:none}.send-button{border-radius:var(--r-md);background:var(--green);width:37px;height:37px;color:var(--a6);border:0;flex-shrink:0;place-items:center;display:grid}.composer-note{color:var(--n9);margin-top:9px;font-size:9px;display:block}.retry-line{color:var(--w11);gap:10px;font-size:11px;display:grid}.practice-sidebar{gap:17px;display:grid}.practice-sidebar .panel h3{margin-top:15px;margin-bottom:9px;font-size:15px}.tip-list{border-top:1px solid var(--n4);color:var(--n9);gap:10px;margin-top:18px;padding-top:17px;font-size:10px;display:grid}.tip-list>span{gap:7px;display:flex}.coach-panel>svg{color:var(--w11)}.coach-panel>.button{width:100%;margin-top:15px;font-size:11px}.hint{background:var(--w3);border-radius:var(--r-md);color:var(--n9);margin-top:14px;padding:13px}.hint p{margin-top:7px}.finish-section{gap:12px;padding:5px 0;display:grid}.finish-section p{color:var(--n9);font-size:11px}.finish-section small{color:var(--n9);text-align:center;font-size:9px}.report-view{gap:17px;display:grid}.report-summary .eyebrow{margin-top:18px}.report-summary h2{margin-bottom:13px;font-size:21px}.report-summary>p:not(.eyebrow){color:var(--n9);font-size:12px}.report-summary>small{color:var(--n9);margin-top:18px;font-size:9px;display:block}.points-banner{background:var(--a3);border-radius:var(--r-md);color:var(--n9);align-items:center;gap:8px;margin-top:16px;padding:9px 12px;font-size:11px;display:inline-flex}.ratings>h2{font-size:17px}.ratings>.muted{margin-top:5px;font-size:10px}.rating{border-top:1px solid var(--n4);margin-top:21px;padding:21px 0 0}.rating-title{justify-content:space-between;align-items:center;display:flex}.score{background:var(--a3);color:var(--n9);border-radius:var(--r-sm);direction:ltr;padding:4px 9px;font-size:10px}.score.unknown{background:var(--w3);color:var(--n9)}.rating>p{color:var(--n9);margin-top:10px;font-size:11px}.evidence-quote{text-align:right;white-space:pre-wrap;background:var(--n2);width:100%;color:var(--n9);border:0;border-right:2px solid var(--n6);border-radius:var(--r-sm);margin-top:10px;padding:12px;font-size:11px;line-height:1.8;display:block}.evidence-quote>span{color:var(--n9);margin-bottom:5px;font-size:8px;display:block}.improvement{color:var(--n9);align-items:flex-start;gap:7px;margin-top:13px;font-size:10px;line-height:1.8;display:flex}.next-exercise{background:var(--n3)}.next-exercise>svg{color:var(--n9)}.next-exercise h3{margin:10px 0;font-size:15px}.critical{border-color:var(--w6);background:var(--w2)}.critical h3{color:var(--w11);align-items:center;gap:6px;font-size:13px;display:flex}.critical p,.critical blockquote{color:var(--n9);margin:12px 0;font-size:11px;line-height:1.8}.report-disclaimer{color:var(--n9);padding:0 8px;font-size:9px}.calibration-scores{gap:12px;margin:20px 0;display:grid}.calibration-scores label{justify-content:space-between;align-items:center;gap:15px;margin:0;font-size:11px;display:flex}.calibration-scores select{width:140px;padding:8px;font-size:10px}.calibration>.button{margin-top:15px}.initial-loading{min-height:100vh;color:var(--n9);flex-direction:column;justify-content:center;align-items:center;gap:25px;font-size:12px;display:flex}.login-page{background:var(--n1);grid-template-columns:1fr 1fr;min-height:100vh;display:grid}.login-story{background:var(--dark);color:var(--a2);flex-direction:column;min-height:800px;padding:45px 60px;display:flex;position:relative;overflow:hidden}.story-body{z-index:1;margin:auto 0;padding:60px 0;position:relative}.story-body>.eyebrow{color:var(--n9);letter-spacing:1.6px;font-size:9px}.story-body h1{letter-spacing:-2px;margin:25px 0;font-size:74px;font-weight:600;line-height:1.1}.story-body h1 em{color:var(--a6);font-style:normal}.story-body>p{max-width:310px;color:var(--n9);font-size:14px;line-height:1.9}.story-pills{gap:13px;margin-top:35px;display:flex}.story-pills span{color:var(--n9);border:1px solid var(--n10);background:var(--n11);border-radius:var(--r-xl);align-items:center;gap:6px;padding:9px 13px;font-size:10px;display:flex}.orbit{border:1px solid var(--n10);border-radius:50%;width:550px;height:550px;position:absolute;bottom:-130px;left:-210px}.orbit-two{border-style:dashed;width:380px;height:380px;bottom:-58px;left:-135px}.story-bottom{color:var(--n9);letter-spacing:2px;direction:ltr;font-size:9px;position:relative}.login-form{width:100%;max-width:520px;margin:auto;padding:60px 45px}.login-heading{margin:42px 0 28px}.login-heading .small-icon{margin-bottom:17px}.login-heading h2{margin-bottom:8px;font-size:30px}.login-heading p{color:var(--n9);font-size:12px}.login-choice{border:1px solid var(--n5);background:var(--n1);border-radius:var(--r-lg);grid-template-columns:43px 1fr;gap:15px 12px;margin-bottom:16px;padding:24px;display:grid}.choice-icon{border-radius:var(--r-lg);background:var(--a3);width:42px;height:42px;color:var(--n9);place-items:center;display:grid}.login-choice h3{margin-top:2px;font-size:16px}.login-choice p{color:var(--n9);margin-top:5px;font-size:11px}.login-choice select,.login-choice .button{grid-column:1/-1}.manager-choice .choice-icon{background:var(--w3);color:var(--w11)}.login-caption{color:var(--n9);gap:7px;margin-top:25px;font-size:9px;line-height:1.9;display:flex}@media (width>=1600px){.content{padding-top:45px}.hero{min-height:285px}.hero h2{font-size:35px}}@media (width<=1100px){.app-shell{grid-template-columns:195px minmax(0,1fr)}.sidebar{padding:25px 15px}.content{padding:27px 25px 0}.topbar{padding:0 25px}.hero{grid-template-columns:1fr 240px;padding:28px}.hero h2{font-size:27px}.hero-visual{transform:scale(.82)}.hero-copy p{max-width:300px}.scenario-grid{gap:12px}.scenario-card{padding:20px}.scenario-card h2{font-size:19px}.knowledge-layout{grid-template-columns:220px minmax(0,1fr)}.training-layout,.training-layout.completed{grid-template-columns:minmax(0,1fr) 260px}.topbar-right{gap:10px}.date-label{display:none}.panel{padding:20px}.login-story{padding:35px}.login-form{padding:40px 30px}.story-body h1{font-size:64px}}@media (width<=850px){.app-shell{grid-template-columns:75px minmax(0,1fr)}.sidebar{min-height:580px;padding:20px 10px}.sidebar .brand{margin:0 auto 25px}.sidebar .brand>div,.workspace-label,.nav-eyebrow,.sidebar-note,.identity,.nav-dot{display:none}.sidebar nav{gap:12px;margin-top:30px}.sidebar nav button{justify-content:center;padding:14px}.sidebar nav button>span{display:none}.switch-user{margin-top:auto;padding:20px;font-size:0}.switch-user svg{width:22px;height:22px}.hero{grid-template-columns:1fr}.hero-visual{display:none}.hero-copy p{max-width:450px}.dashboard-columns{grid-template-columns:1fr}.stats-grid{gap:10px}.stat{padding:16px}.stat-label{font-size:10px}.stat-icon{display:none}.stat small{font-size:9px}.scenario-grid{grid-template-columns:1fr}.scenario-card>p:not(.eyebrow){min-height:0}.scenario-card-top{margin-bottom:15px}.scenario-card{position:relative}.knowledge-layout{grid-template-columns:1fr}.sources{position:static}.training-layout,.training-layout.completed{grid-template-columns:1fr}.chat-panel{position:static}.practice-sidebar{grid-template-columns:1fr 1fr}.finish-section{grid-column:1/-1}.messages{max-height:450px}.topbar .connection{display:none}.team-grid,.login-page{grid-template-columns:1fr}.login-story{min-height:0;padding:25px 35px}.story-body{padding:30px 0}.story-body h1{font-size:42px;line-height:1.2}.story-body h1 br{display:none}.story-body h1 em{margin-right:9px}.story-body>p{max-width:470px;font-size:12px}.story-pills{margin-top:20px}.story-bottom{display:none}.login-form{margin:0 auto;padding:35px}.login-heading{margin-top:25px}.page-heading{align-items:flex-start}.page-heading h1{font-size:26px}}@media (width<=520px){.app-shell{grid-template-columns:1fr}.sidebar{grid-template-columns:1fr auto;gap:14px;height:auto;min-height:0;padding:15px 16px;display:grid;position:static}.sidebar .brand{margin:0}.sidebar .brand>div{display:block}.sidebar .brand-mark{border-radius:var(--r-md);width:34px;height:34px;font-size:30px;line-height:32px}.sidebar .brand-mark span{font-size:20px;top:7px;right:3px}.sidebar .brand b{font-size:20px}.sidebar .brand small{letter-spacing:2px;font-size:6px}.sidebar nav{grid-area:2/1/auto/-1;justify-content:space-between;gap:3px;margin-top:0;display:flex}.sidebar nav button{flex:1;padding:10px 5px}.sidebar nav button svg{width:19px}.switch-user{grid-area:1/2;gap:6px;margin:0;padding:5px;font-size:9px}.switch-user svg{width:15px}.topbar{height:52px;padding:0 16px}.breadcrumb{gap:5px;font-size:9px}.demo-chip{padding:5px 7px;font-size:8px}.topbar-right{gap:0}.content{padding:24px 16px 0}.page-heading{gap:12px;margin-bottom:22px}.page-heading h1{font-size:25px}.page-heading p:not(.eyebrow){font-size:11px}.page-heading>.button{padding:9px;font-size:10px}.hero{min-height:235px;padding:25px}.hero h2{font-size:28px}.stats-grid{gap:7px}.stat{padding:14px 10px}.stat-label{font-size:9px;line-height:1.5}.stat strong{font-size:26px}.stat-decoration{display:none}.stat small{font-size:8px;line-height:1.6;display:block}.panel{padding:19px}.section-heading h2{font-size:16px}.section-heading>.button{font-size:9px}.footer{gap:10px;font-size:8px}.footer>span:nth-child(2){display:none}.mode-switch{width:100%;margin:20px 0}.mode-switch button{flex:1;padding:12px 10px}.mode-switch b{font-size:11px}.mode-switch small{font-size:8px}.scenario-card{padding:24px}.guide-panel{padding:20px}.guide-heading h2{font-size:21px}.approve-section{padding:16px}.approve-section>.button{width:100%;font-size:10px}.session-list>button{flex-wrap:wrap;gap:9px}.session-title b{font-size:11px}.session-title small{font-size:9px}.points-small{display:none}.status-badge{font-size:8px}.practice-sidebar{grid-template-columns:1fr}.messages{max-height:430px;padding:19px}.message{max-width:94%;font-size:12px}.chat-header{padding:15px}.chat-mode{font-size:8px}.composer-area{padding:13px}.training-layout{gap:18px}.alert{flex-wrap:wrap;font-size:11px}.info-strip{padding:16px;font-size:10px}.login-story{padding:24px}.story-body h1{font-size:37px}.story-body .eyebrow{font-size:8px}.login-form{padding:28px 24px}.login-choice{padding:20px}.login-heading h2{font-size:28px}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.customer-settings{border-top:1px solid var(--n5);gap:10px;margin:16px 0;padding:16px 0;display:grid}.customer-settings label{gap:6px;font-size:12px;font-weight:600;display:grid}.customer-settings select{border:1px solid var(--n5);border-radius:var(--r-md);background:var(--n0);width:100%;color:var(--n11);padding:9px}.customer-settings p,.customer-settings small{color:var(--n9);font-size:11px;line-height:1.65}.auth-form,.access-form{gap:16px;display:grid}.auth-form label,.access-form label{gap:8px;display:grid}.auth-form input,.access-form input{border:1px solid var(--n5);border-radius:var(--r-md);background:var(--n0);width:100%;min-width:0;padding:12px}.access-form{border-top:1px solid var(--n4);margin-top:20px;padding-top:16px}.access-form p{font-size:13px;line-height:1.6}.skip-link{z-index:10;background:var(--n0);border:2px solid var(--green);border-radius:var(--r-md);padding:12px 18px;position:fixed;top:-100px;right:16px}.skip-link:focus{top:12px}.next-action{grid-template-columns:1fr;min-height:0;padding:26px 30px}.next-action h2{margin:12px 0;font-size:28px}.next-action .hero-copy p{max-width:650px}.journey-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;margin:24px 0;display:grid}.journey-stats>div{border:1px solid var(--border);border-radius:var(--r-lg);background:var(--n0);gap:5px;padding:20px;display:grid}.journey-stats b{font-size:28px}.journey-stats span{font-size:12px;line-height:1.6}.action-queue{margin-top:16px;display:grid}.action-queue>button{border:0;border-bottom:1px solid var(--border);color:var(--green);text-align:right;background:0 0;align-items:center;gap:12px;min-height:60px;padding:17px 0;display:flex}.action-queue b,.action-queue small{display:block}.action-queue small{color:var(--n10);margin-top:5px}.setup-steps,.learning-steps{gap:15px;margin:18px 0;padding-inline-start:22px;line-height:1.7;display:grid}.setup-steps{padding:0;list-style:none}.setup-steps li{align-items:center;gap:10px;display:flex}.skill-comparison{gap:14px;margin:20px 0;display:grid}.skill-comparison-row{border-bottom:1px solid var(--border);grid-template-columns:1fr 1fr;gap:6px 14px;padding-bottom:14px;font-size:12px;line-height:1.7;display:grid}.skill-comparison-row>b{grid-column:1/-1}.skill-comparison-row small{color:var(--n10);grid-column:1/-1}.empty-description{margin:20px 0}.progress-comparison{margin-bottom:22px}.history-filters{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:22px;display:grid}.history-filters label{gap:8px;font-size:12px;display:grid}.history-filters input,.history-filters select{border:1px solid var(--n6);border-radius:var(--r-md);background:var(--n0);width:100%;min-width:0;padding:10px}.briefing-panel{gap:20px;max-width:850px;display:grid}.briefing-panel .button{justify-self:start}.briefing-panel .scenario-meta{margin:0}.briefing-skills li{background:var(--n3);border-radius:var(--r-md);padding:8px 12px}.settings-details{grid-template-columns:auto 1fr;gap:12px 18px;margin:20px 0 0;display:grid}.settings-details dt{color:var(--n10)}.settings-details dd{overflow-wrap:anywhere;margin:0}.settings-scenarios{grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;margin-top:24px;display:grid}.next-exercise .button{margin-top:16px}.panel-note{color:var(--n10)}.main{min-width:0}.panel p{overflow-wrap:anywhere}.sidebar{min-height:0;overflow-y:auto}.sidebar nav button{min-height:44px}@media (width<=850px){.settings-scenarios{grid-template-columns:1fr}.next-action h2{font-size:25px}}@media (width<=520px){.sidebar nav{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;display:grid}.sidebar nav button{flex-direction:column;gap:5px;min-height:54px;padding:8px 3px;display:flex}.sidebar nav button>span{white-space:normal;font-size:10px;line-height:1.4;display:block}.next-action{padding:22px}.journey-stats{gap:8px}.journey-stats>div{padding:12px 10px}.journey-stats span{font-size:10px}.history-filters{grid-template-columns:1fr}.briefing-panel .button{white-space:normal;width:100%}.settings-details{font-size:12px}}.company-brand-preview{background:var(--n2);border-radius:var(--r-md);overflow-wrap:anywhere;align-items:center;gap:12px;padding:14px;display:flex}.company-brand-preview img,.brand img{object-fit:contain;flex-shrink:0}.brand b,.brand small{overflow-wrap:anywhere}.company-brand{direction:rtl;align-items:flex-start;width:100%;min-width:0}.company-brand>div{flex:1;min-width:0}.company-brand b{white-space:normal;font-size:19px;line-height:1.3}.company-brand small{letter-spacing:0;white-space:normal;line-height:1.5}.company-scenario-bank{margin-top:24px}.company-scenario-editor{border:1px solid var(--line);border-radius:var(--r-lg);margin-top:16px;padding:16px}.company-scenario-editor summary{cursor:pointer;font-weight:700}.company-scenario-editor label{gap:6px;margin-top:14px;display:grid}.company-scenario-editor label.checkbox{align-items:flex-start;gap:10px;display:flex}.company-scenario-editor textarea,.company-scenario-editor input:not([type=checkbox]){width:100%;max-width:100%}.company-scenario-editor fieldset{border:1px solid var(--line);border-radius:var(--r-lg);margin-top:16px;padding:14px}.company-scenario-variant{border-top:1px solid var(--line);margin-top:18px;padding-top:14px}.targeted-exercise{overflow-wrap:anywhere;gap:12px;margin-bottom:20px;display:grid}.targeted-exercise blockquote{border-inline-start:3px solid var(--n6);background:var(--n2);margin:0;padding:12px}.targeted-exercise summary{cursor:pointer;padding-block:8px;line-height:1.6}:root{color:var(--n11);background:var(--canvas);font-size:15px}body{overflow-wrap:break-word;line-height:1.6}h1{letter-spacing:-.7px;font-size:clamp(26px,2.4vw,34px);line-height:1.3}h2{font-size:21px;line-height:1.4}h3{font-size:16px;line-height:1.5}p{line-height:1.7}small{font-size:12px;line-height:1.6}button,input,select,textarea{font-size:14px}button:disabled{opacity:.55}button{transition:background .15s,color .15s,border-color .15s}button:focus-visible,a:focus-visible,summary:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--n10);outline-offset:3px}summary{cursor:pointer}summary::marker{color:var(--green)}.app-shell{grid-template-columns:240px minmax(0,1fr)}.sidebar{background:var(--dark);gap:0;height:100dvh;min-height:0;padding:30px 18px 18px;overflow-y:auto}.sidebar .brand{max-width:calc(100% - 20px);margin:0 10px 25px}.company-brand b{overflow-wrap:anywhere;font-size:20px;line-height:1.4}.company-brand small{letter-spacing:0;font-size:11px;line-height:1.4}.workspace-label{border-color:var(--n11);padding:18px 10px}.workspace-label b{font-size:14px}.workspace-label small{color:var(--n9);font-size:12px}.workspace-label>div{min-width:0}.workspace-label>svg{display:none}.nav-eyebrow{color:var(--n9);margin:22px 12px 10px;font-size:11px}.sidebar nav{gap:5px}.sidebar nav button{min-height:47px;color:var(--n9);gap:11px;padding:12px;font-size:14px}.sidebar nav button.active{background:var(--n11);color:var(--n1)}.sidebar nav button:hover:not(:disabled){background:var(--n11)}.sidebar-note{border-radius:var(--r-lg);border:1px solid var(--n10);background:0 0;align-items:center;gap:11px;margin:22px 8px 0;padding:15px;display:flex}.sidebar-note>svg{margin:0}.sidebar-note p{color:var(--n9);margin:0;font-size:12px}.identity{padding:24px 8px 12px}.identity b{font-size:13px}.identity small{color:var(--n9);font-size:12px}.switch-user{min-height:44px;color:var(--n9);font-size:12px}.mobile-navigation-toggle{display:none}.topbar{background:var(--n1);border-bottom:1px solid var(--border);height:64px;padding:0 36px}.breadcrumb{color:var(--n9);font-size:12px}.breadcrumb b{color:var(--n11);font-weight:600}.demo-chip{white-space:normal;color:var(--n10);background:var(--n3);font-size:11px}.content{max-width:1260px;padding:30px 36px 0}.page-heading{align-items:flex-start;margin-bottom:25px}.page-heading p:not(.eyebrow){color:var(--muted);margin-top:8px;font-size:14px}.eyebrow{color:var(--n9);letter-spacing:0;margin-bottom:8px;font-size:12px;font-weight:600}.workspace-date{color:var(--muted);white-space:nowrap;padding-top:8px;font-size:13px}.panel{border:1px solid var(--border);border-radius:var(--r-lg);background:var(--surface);min-width:0;padding:24px}.panel-note{color:var(--muted);border-top:1px solid var(--border);margin-top:18px;padding-top:14px;font-size:12px;line-height:1.7;display:block}.panel p,.panel label{overflow-wrap:anywhere}.section-heading{gap:12px;margin-bottom:16px}.section-heading h2{font-size:18px}.section-heading>.button{font-size:12px}.section-heading>svg{color:var(--n9)}.button{border-radius:var(--r-md);white-space:normal;min-height:44px;padding:11px 18px;font-size:14px;line-height:1.45}.button.text{min-height:44px;padding:8px 4px;font-size:13px}.button.primary{background:var(--green)}.button.secondary{background:var(--n2);border-color:var(--n5);color:var(--n11)}.button.lime{background:var(--lime);color:var(--n12)}.button.primary:hover:not(:disabled){background:var(--n12)}.button.secondary:hover:not(:disabled){background:var(--n4)}.empty p,.empty-description{color:var(--muted);font-size:14px}.empty h3{font-size:19px}.quiet-empty{text-align:center;min-height:170px;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:8px;display:flex}.quiet-empty small{font-size:12px}.alert{border-radius:var(--r-lg);align-items:flex-start;font-size:14px}.alert.error{color:var(--d11);background:var(--d2);border-color:var(--d6)}.alert.warning{color:var(--w11);background:var(--w2);border-color:var(--w6)}.alert.success{color:var(--n11);background:var(--n3);border-color:var(--n6)}.info-strip{color:var(--n10);font-size:14px}.footer{color:var(--n9);gap:16px;margin-top:34px;padding:24px 0;font-size:11px}.footer>span:first-child{font-size:12px}.hero.next-action{border-radius:var(--r-xl);background:var(--dark);grid-template-columns:minmax(0,1fr) 180px;gap:30px;min-height:220px;margin-bottom:0;padding:28px 32px}.hero-tag{color:var(--n9);align-items:center;gap:8px;margin-bottom:10px;font-size:12px;font-weight:600;display:inline-flex}.hero h2{font-size:clamp(24px,2vw,29px);font-weight:700;line-height:1.35}.hero-copy p{color:var(--n5);max-width:640px;margin:10px 0 22px;font-size:15px;line-height:1.7}.hero .button{min-height:46px;padding:11px 20px;font-size:14px}.journey-cue{border-inline-start:1px solid var(--n10);flex-direction:column;justify-content:center;align-items:flex-start;padding-inline-start:32px;display:flex}.journey-cue>span{color:var(--a6);letter-spacing:-3px;font-size:54px;font-weight:300;line-height:1.1}.journey-cue>p{color:var(--n1);margin:7px 0;font-size:19px;font-weight:600}.journey-cue i{background:var(--a6);width:28px;height:3px;margin:8px 0}.journey-cue small{color:var(--n9);max-width:145px;font-size:12px}.journey-stats{border-bottom:1px solid var(--border);grid-template-columns:repeat(3,minmax(0,1fr));gap:0;margin:0 0 24px;padding:23px 0;display:grid}.journey-stats>div{background:0 0;border:0;border-radius:0;align-items:center;gap:12px;padding:0 24px;display:flex}.journey-stats>div+div{border-inline-start:1px solid var(--n6)}.journey-stats b{color:var(--n11);font-size:27px;font-weight:600;line-height:1.2}.journey-stats span{color:var(--muted);font-size:13px}.dashboard-columns{gap:20px}.home-overview{grid-template-columns:1.2fr 1fr}.home-overview .panel{padding:22px}.session-list>button{gap:12px;min-width:0;padding:16px 0}.session-title{min-width:0}.session-title b{font-size:14px}.session-title small{color:var(--muted);margin-top:4px;font-size:12px}.status-badge{white-space:normal;padding:5px 9px;font-size:12px;line-height:1.5}.status-badge.approved{color:var(--n11);background:var(--n3)}.status-badge.draft{color:var(--w11);background:var(--w3)}.session-icon{flex-shrink:0;width:36px;height:36px}.action-queue{gap:0;display:grid}.action-queue>button{text-align:start;border:0;border-top:1px solid var(--n4);min-height:72px;color:var(--green);background:0 0;border-radius:0;align-items:center;gap:12px;padding:13px 0;display:flex}.action-queue>button:first-child{border-top:0}.action-queue>button>span{flex:1}.action-queue b{color:var(--n11);font-size:14px;display:block}.action-queue small{color:var(--muted);margin-top:3px;font-size:12px;display:block}.action-queue>button:hover{background:var(--n2)}.progress-teaser>p{color:var(--muted);font-size:14px}.progress-teaser>.button{margin-top:18px}.learning-loop{color:var(--n10);flex-wrap:wrap;gap:16px;margin-top:20px;display:flex}.learning-loop>span{align-items:center;gap:6px;font-size:13px;display:flex}.home-overview .panel-note{margin-top:18px;font-size:12px}.back-link{min-height:36px;color:var(--n10);margin-bottom:13px;font-size:13px}.session-heading{margin-bottom:24px}.session-heading h1{font-size:29px}.session-heading>div{max-width:780px}.training-layout{grid-template-columns:minmax(0,1fr) 290px;gap:22px}.chat-panel{border-radius:var(--r-lg);padding:0;position:static;overflow:hidden}.chat-header{background:var(--n2);gap:12px;padding:18px 22px}.chat-header b{font-size:15px}.chat-header small{color:var(--n9);font-size:12px}.chat-mode{color:var(--n10);white-space:nowrap;font-size:11px}.messages{background:var(--n1);gap:18px;min-height:320px;max-height:min(55dvh,620px);padding:24px}.message{border-radius:var(--r-lg);max-width:88%;padding:15px 18px;font-size:15px;line-height:1.75}.message small{font-size:11px}.message.customer{background:var(--n3);color:var(--n11)}.message.customer small{color:var(--n10)}.message.rep{background:var(--n11);color:var(--n1)}.message.rep small{color:var(--n9)}.message:focus{outline:3px solid var(--n6);outline-offset:3px}.composer-area{background:var(--n2);padding:18px;position:sticky;bottom:0}.composer{border-color:var(--n6);background:var(--n1);align-items:flex-end;gap:12px;padding:8px 10px}.composer:focus-within{outline:2px solid var(--n10);outline-offset:2px}.composer textarea{min-height:56px;max-height:180px;font-size:16px;line-height:1.65}.send-button{border-radius:var(--r-md);width:44px;height:44px;margin-bottom:4px}.composer-note{color:var(--n10);font-size:11px;line-height:1.65}.retry-line{color:var(--w11);font-size:14px}.practice-sidebar{gap:18px}.practice-sidebar .panel{padding:22px}.practice-sidebar .panel p{color:var(--muted);font-size:14px}.practice-sidebar .section-heading h2{font-size:18px}.practice-sidebar .panel h3{margin:0;font-size:16px}.coach-panel>.button{margin-top:18px;font-size:13px}.hint{background:var(--a3);color:var(--n11);padding:14px}.hint b{font-size:12px}.hint p{font-size:14px!important}.finish-section{gap:13px;display:grid}.finish-section small{text-align:start;color:var(--n9);font-size:11px}.workspace-footnote{color:var(--muted);padding:0 7px;font-size:12px;line-height:1.7}.targeted-exercise{background:var(--a2);border-color:var(--n6);margin-bottom:20px;padding:17px 21px}.exercise-focus{align-items:baseline;gap:14px;display:flex}.exercise-focus .eyebrow{color:var(--n10);flex-shrink:0;margin:0}.exercise-focus p{color:var(--n11);font-size:14px}.exercise-background{margin-top:9px}.exercise-background>summary{color:var(--n10);min-height:30px;padding:3px 0;font-size:12px}.exercise-background p,.exercise-background blockquote{font-size:14px}.exercise-background .panel-note{font-size:12px}.exercise-background details{border:1px solid var(--n6);border-radius:var(--r-md);margin:10px 0;padding:10px}.exercise-background blockquote{border-inline-start:3px solid var(--n6);color:var(--n10);margin:15px 0;padding:5px 15px}.completed-layout{grid-template-columns:minmax(0,1.4fr) minmax(260px,.8fr);align-items:start;gap:24px;display:grid}.report-view{gap:17px;min-width:0}.report-reference{gap:17px;min-width:0;display:grid}.report-summary{border-color:var(--n6);padding:27px}.report-summary .hero-tag{color:var(--n10);margin:0}.report-summary h2{margin:0 0 13px;font-size:25px}.report-summary>p:not(.eyebrow){color:var(--n11);font-size:15px;line-height:1.85}.report-summary>small{color:var(--n10);margin-top:19px;font-size:12px;line-height:1.6}.points-banner{white-space:nowrap;background:var(--n4);color:var(--n11);margin:0;padding:6px 9px;font-size:11px}.feedback-priority{border-inline-start:3px solid var(--n6);margin-top:20px;padding:5px 16px}.feedback-priority b{color:var(--n11);font-size:13px}.feedback-priority p{color:var(--n11);margin-top:6px;font-size:15px}.critical-priority{border-color:var(--w9)}.critical-priority b{color:var(--d11)}.report-next{border-top:1px solid var(--n5);gap:11px;margin-top:24px;padding-top:20px;display:grid}.report-next>.button{justify-self:start}.report-next>p{color:var(--n10);font-size:13px}.report-disclosure{padding:18px 22px}.report-disclosure>summary,.transcript-disclosure>summary{align-items:center;gap:10px;min-height:32px;font-size:16px;font-weight:600;list-style:none;display:flex}.report-disclosure>summary:after,.transcript-disclosure>summary:after{content:"+";margin-inline-start:auto;font-size:21px;font-weight:400;line-height:1}.report-disclosure[open]>summary:after,.transcript-disclosure[open]>summary:after{content:"−"}.report-disclosure>summary>span,.transcript-disclosure>summary>span{color:var(--muted);font-size:12px;font-weight:400}.report-disclosure .rating{margin-top:16px;padding-top:17px}.rating-title h3{font-size:15px}.rating>p{color:var(--n11);font-size:14px}.score{color:var(--n11);padding:5px 10px;font-size:12px}.score.unknown{color:var(--n10)}.improvement{color:var(--n10);font-size:13px;line-height:1.8}.evidence-quote{color:var(--n11);background:var(--n3);border-inline-start:2px solid var(--n6);border-right-width:2px;padding:13px 15px;font-size:14px}.evidence-quote>span{color:var(--n10);font-size:11px}.feedback-evidence{margin-top:10px}.feedback-evidence>summary{min-height:32px;color:var(--n10);padding:4px 0;font-size:12px}.critical p,.critical blockquote{color:var(--w11);font-size:14px}.critical h3{color:var(--w11);font-size:15px}.critical small{color:var(--w11);font-size:12px}.transcript-disclosure{background:var(--n1);border:1px solid var(--border);border-radius:var(--r-lg);overflow:hidden}.transcript-disclosure>summary{padding:18px 20px;font-size:15px}.transcript-disclosure .chat-panel{border:0;border-radius:0}.transcript-disclosure .messages{gap:15px;min-height:0;max-height:600px;padding:18px}.transcript-disclosure .message{max-width:95%;padding:12px 14px;font-size:14px}.transcript-disclosure .chat-header{display:none}.report-reference .targeted-exercise{margin-bottom:0}.report-reference .exercise-focus{display:block}.report-reference .exercise-focus .eyebrow{margin-bottom:6px;display:block}.report-reference>.panel-note{border:0;margin:0;padding:0 6px}.report-disclaimer{color:var(--n9);font-size:12px;line-height:1.7}.calibration>p{color:var(--muted);font-size:14px}.calibration-scores label{font-size:14px}.calibration-scores select{min-height:42px;font-size:14px}.next-exercise p{color:var(--n10);font-size:14px}.briefing-panel{max-width:800px;margin-inline:auto;padding:30px}.briefing-intro{align-items:flex-start;gap:18px;display:flex}.briefing-intro h2{margin-bottom:10px;font-size:23px}.briefing-intro p{color:var(--n10);font-size:16px}.briefing-facts{flex-wrap:wrap;gap:10px;margin:24px 0;display:flex}.briefing-facts>span{background:var(--n3);color:var(--n10);border:1px solid var(--n5);border-radius:var(--r-md);padding:6px 12px;font-size:13px}.briefing-start{align-items:center;gap:18px;margin:25px 0;display:flex}.briefing-start>small{color:var(--muted);max-width:260px;font-size:12px}.briefing-details{border-top:1px solid var(--border);margin-top:20px;padding-top:14px}.briefing-details>summary{color:var(--n10);min-height:36px;padding:5px 0;font-size:14px}.briefing-details p{font-size:14px}.briefing-skills{flex-wrap:wrap;gap:9px;margin:14px 0 20px;padding:0;list-style:none;display:flex}.briefing-skills li{background:var(--n3);border-radius:var(--r-sm);padding:5px 9px;font-size:13px}.briefing-panel .targeted-exercise{padding:15px}.assignment-note{color:var(--n10);font-size:13px}.scenario-card{border-radius:var(--r-lg);padding:25px}.scenario-card-top{margin-bottom:22px}.scenario-card>p:not(.eyebrow){color:var(--n10);min-height:78px;font-size:14px}.scenario-card h2{margin-bottom:12px;font-size:24px}.scenario-card .eyebrow{color:var(--n9);font-size:12px}.scenario-meta{color:var(--n10);gap:10px;font-size:12px}.scenario-number{color:var(--n9);font-size:13px}.mode-switch button{min-height:65px;color:var(--n10);padding:12px 24px}.mode-switch b{font-size:14px}.mode-switch small{font-size:12px}.team-person h2{font-size:20px}.team-person p{color:var(--n10);font-size:13px}.team-stats{color:var(--n10);gap:12px;font-size:13px}.skill-comparison-row{gap:10px;font-size:13px}.skill-comparison-row small{color:var(--n10);font-size:12px}.history-filters{gap:14px}.history-filters label{font-size:13px}.settings-details{font-size:14px}.settings-scenarios h3{font-size:17px}.customer-settings label{font-size:13px}.customer-settings p,.customer-settings small{color:var(--n10);font-size:12px}label{color:var(--n10);font-size:14px}input:not([type=checkbox]),textarea,select{border-color:var(--n6);min-height:44px;color:var(--n11);padding:10px 12px;font-size:15px}.checkbox{align-items:center;gap:10px;font-size:14px}.checkbox input{width:18px;height:18px;margin-top:0}.login-story{min-height:100dvh}.login-form{max-width:560px}.login-heading p,.login-choice p{color:var(--n10);font-size:14px}.login-caption{color:var(--n10);font-size:12px}.login-choice{border-radius:var(--r-lg)}.login-choice h3{font-size:19px}.story-body>p{color:var(--n9);font-size:17px}.story-body>.eyebrow{color:var(--n9);font-size:11px}.story-pills span{font-size:12px}.initial-loading{color:var(--n10);font-size:15px}@media (width>=1600px){.content{padding-top:36px}.hero.next-action{min-height:225px}.hero h2{font-size:30px}}@media (width<=1150px){.app-shell{grid-template-columns:215px minmax(0,1fr)}.sidebar{padding:24px 14px}.content{padding:26px 24px 0}.topbar{padding:0 24px}.hero.next-action{grid-template-columns:minmax(0,1fr) 135px;padding:25px}.journey-cue{padding-inline-start:22px}.training-layout{grid-template-columns:minmax(0,1fr) 250px}.completed-layout,.report-reference,.home-overview,.scenario-grid{grid-template-columns:1fr}.scenario-card>p:not(.eyebrow){min-height:0}.journey-stats>div{padding:0 15px}.practice-sidebar .panel{padding:18px}.company-brand b{font-size:17px}}@media (width<=850px){.app-shell{grid-template-columns:82px minmax(0,1fr)}.sidebar{height:100dvh;min-height:0;padding:24px 10px}.sidebar nav{gap:8px;margin-top:20px}.sidebar nav button{min-height:48px;padding:14px}.sidebar .brand{max-width:none;margin:0 auto 24px}.sidebar-note,.workspace-label,.identity{display:none}.sidebar .company-brand{max-width:62px;padding-inline-start:5px!important}.sidebar .company-brand>div{display:none}.sidebar .company-brand img{max-width:42px}.sidebar .company-brand:not(:has(img)):after{content:"K";color:var(--a6);padding:0 9px;font-size:25px;font-weight:700}.switch-user{margin-top:auto;font-size:0}.workspace-date{display:none}.training-layout{grid-template-columns:1fr}.practice-sidebar{grid-template-columns:1fr 1fr;align-items:start}.finish-section{grid-column:auto}.workspace-footnote{grid-column:1/-1}.messages{max-height:52dvh}.login-story{min-height:0}.story-body>p{font-size:15px}.story-body h1{font-size:44px}.completed-layout{gap:20px}.page-heading h1{font-size:28px}}@media (width<=600px){.app-shell{display:block}.sidebar{grid-template-columns:minmax(0,1fr) auto;gap:0;height:auto;padding:15px 18px;display:grid;position:static;overflow:visible}.sidebar .brand{grid-area:1/1;max-width:200px;margin:0}.sidebar .brand>div{display:block}.sidebar .company-brand{max-width:200px;padding-inline-start:10px!important}.sidebar .company-brand>div{display:block}.sidebar .company-brand:not(:has(img)):after{display:none}.sidebar .company-brand img{object-fit:contain;width:32px;height:32px}.company-brand b{line-height:1.3;font-size:17px!important}.sidebar .company-brand small{letter-spacing:0;font-size:11px}.mobile-navigation-toggle{border:1px solid var(--n9);border-radius:var(--r-md);min-height:44px;color:var(--n1);background:0 0;grid-area:1/2;justify-content:center;align-items:center;gap:8px;padding:8px 10px;font-size:13px;display:flex}.sidebar nav{display:none}.sidebar.mobile-open nav{grid-column:1/-1;grid-template-columns:1fr 1fr;gap:6px;margin-top:18px;display:grid}.sidebar nav button{justify-content:flex-start;min-height:46px;padding:12px;font-size:13px}.sidebar nav button>span{display:block}.sidebar nav button>svg{width:19px}.sidebar .switch-user{display:none}.sidebar.mobile-open .switch-user{color:var(--n9);grid-area:auto/1/auto/-1;margin-top:10px;padding:10px;font-size:13px;display:flex}.sidebar .switch-user svg{width:18px;height:18px}.topbar{gap:8px;height:auto;min-height:45px;padding:8px 18px}.breadcrumb{gap:6px;font-size:11px}.topbar-right .demo-chip{max-width:135px;padding:4px 7px;font-size:9px;line-height:1.4}.content{padding:23px 18px 0}.page-heading{gap:12px;margin-bottom:20px}.page-heading h1{font-size:27px;line-height:1.3}.page-heading p:not(.eyebrow){font-size:14px}.page-heading .eyebrow{font-size:11px}.hero.next-action{border-radius:var(--r-lg);min-height:0;padding:25px 23px;display:block}.hero h2{font-size:25px;line-height:1.4}.hero-copy p{margin:12px 0 20px;font-size:14px}.hero .button{width:100%;min-height:46px;font-size:14px}.journey-cue{display:none}.journey-stats{gap:0;margin-bottom:20px;padding:20px 0}.journey-stats>div{flex-direction:column;align-items:flex-start;gap:6px;padding:0 12px;display:flex}.journey-stats>div:first-child{padding-inline-start:2px}.journey-stats b{font-size:26px}.journey-stats span{font-size:12px;line-height:1.5}.panel,.home-overview .panel{border-radius:var(--r-lg);padding:20px}.section-heading{align-items:center;gap:8px}.section-heading h2{font-size:18px}.section-heading>.button{font-size:12px}.session-title b{font-size:14px}.session-title small{font-size:11px}.session-list>button{flex-wrap:wrap;gap:10px}.session-list .status-badge{margin-inline-start:46px;font-size:11px}.session-list>button>svg{margin-inline-start:auto}.status-badge{font-size:11px}.session-heading{display:block}.session-heading>.status-badge{margin-top:12px}.session-heading h1{font-size:27px}.training-layout{gap:18px}.chat-panel{padding:0}.chat-header{padding:16px}.chat-header b{font-size:14px}.chat-header small{font-size:11px}.chat-mode{padding:4px 7px;font-size:10px}.messages{gap:16px;min-height:260px;max-height:52dvh;padding:18px 14px}.message{max-width:94%;padding:13px 15px;font-size:15px}.message small{font-size:11px}.composer-area{padding:13px}.composer textarea{min-height:65px;font-size:16px}.composer-note{font-size:11px}.practice-sidebar{grid-template-columns:1fr;gap:16px}.practice-sidebar .panel{padding:20px}.finish-section{grid-column:auto}.exercise-focus{display:block}.exercise-focus .eyebrow{margin-bottom:5px;display:block}.targeted-exercise{padding:15px 18px}.report-summary{padding:23px 20px}.report-summary h2{font-size:24px}.report-summary>p:not(.eyebrow){font-size:15px}.report-summary .points-banner{padding:5px 7px;font-size:10px}.report-summary .hero-tag{font-size:12px}.report-summary .section-heading{align-items:flex-start}.report-next>.button{justify-self:stretch;font-size:14px}.report-next>p{font-size:13px}.report-disclosure{padding:17px 19px}.report-disclosure>summary{gap:8px;font-size:15px}.report-disclosure>summary>span{font-size:11px}.transcript-disclosure>summary{padding:18px;font-size:15px}.transcript-disclosure .chat-panel{padding:0}.report-reference .targeted-exercise{padding:17px}.briefing-panel{padding:23px 20px}.briefing-intro{gap:12px}.briefing-intro h2{font-size:21px}.briefing-intro .small-icon{width:36px;height:36px}.briefing-intro p{font-size:15px}.briefing-facts{gap:7px;margin:21px 0}.briefing-facts>span{padding:5px 8px;font-size:12px}.briefing-start{gap:12px;margin:22px 0;display:grid}.briefing-start>small{max-width:none;font-size:12px}.briefing-details>summary{font-size:14px}.mode-switch{margin:20px 0}.mode-switch button{padding:11px 9px}.mode-switch b{font-size:13px}.mode-switch small{font-size:11px}.scenario-card{padding:24px}.scenario-card h2{font-size:24px}.scenario-card>p:not(.eyebrow){font-size:14px}.scenario-meta{gap:10px;font-size:12px}.team-stats{flex-wrap:wrap;font-size:12px}.skill-comparison-row{font-size:12px}.alert{padding:14px;font-size:14px}.info-strip,.calibration-scores label{font-size:13px}.calibration-scores select{width:130px}.footer{padding:20px 0;font-size:11px}.login-form{padding:30px 24px}.login-heading h2{font-size:28px}.login-story{padding:24px}.story-body h1{font-size:37px}.story-body>p{font-size:14px}.login-caption{font-size:12px}.button,.button.text{min-height:44px}input:not([type=checkbox]),textarea,select{font-size:16px}.checkbox{font-size:14px}.back-link{min-height:40px;font-size:13px}}.main h1:focus{outline:none}.briefing-panel{display:block}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.reduce-motion *{scroll-behavior:auto!important;transition:none!important;animation:none!important}.notifications-inbox{gap:1rem;display:grid}.notifications-meta{color:var(--text-muted);font-size:14px}.notifications-list{gap:.75rem;margin:0;padding:0;list-style:none;display:grid}.notifications-list li{background:var(--surface,#fff);border:1px solid var(--border,#e5e7eb);border-radius:14px;flex-wrap:wrap;justify-content:space-between;gap:1rem;padding:1rem;display:flex}.notifications-list li.is-unread{border-inline-start:4px solid var(--accent,#2563eb)}.notifications-list li p{margin:.25rem 0}.notifications-list li small{color:var(--text-muted)}.notifications-actions{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.nav-count{background:var(--accent,#2563eb);color:#fff;text-align:center;border-radius:999px;min-inline-size:1.4rem;margin-inline-start:auto;padding:0 .4rem;font-size:12px;font-style:normal;line-height:1.4rem}.team-matrix{border-collapse:collapse;inline-size:100%;font-size:14px}.team-matrix th,.team-matrix td{border-bottom:1px solid var(--border,#e5e7eb);text-align:start;vertical-align:top;padding:.5rem}.team-matrix-wrap{overflow-x:auto}.team-focus{gap:.25rem;display:grid}.ai-feedback{margin-block:.25rem}.ai-feedback-form{border:1px dashed var(--border,#d1d5db);border-radius:12px;gap:.5rem;padding:.75rem;display:grid}.ai-feedback-form label{gap:.25rem;display:grid}.ai-feedback-actions{flex-wrap:wrap;gap:.5rem;display:flex}.ai-feedback-saved{color:var(--text-muted);font-size:14px}